General Terms and Conditions
General Terms and Conditions
Welcome to Darasoma products. By using our website and/or placing an order, you agree to the following general terms and conditions.
Please read these terms carefully before making a purchase.
1. Company Details
Company name: Darasoma Products
Owner: Darasoma Products
📍 Address: Atlasdonk 30, 6218 GA, Maastricht
📧 Email: info@darasoma.nl
Chamber of Commerce: 42021286
VAT: NL005437100B54
2. Applicability
These general terms and conditions apply to every visit to our website and to all offers, orders, and agreements concluded via Darasoma products.
By placing an order, you declare your agreement to these terms.
3. Product Information
We do our best to describe and display all products as clearly as possible. However, colors or details may vary due to screen settings.
Darasoma products cannot be held liable for minor discrepancies in product information or images.
4. Prices
All prices on the website are stated in euros (€) and include VAT, unless otherwise indicated.
Darasoma products reserves the right to change prices. The price valid at the time of order is always the applicable price.
5. Orders
When you place an order, you will receive a confirmation by email. The agreement is concluded as soon as we confirm your order.
Darasoma products reserves the right to refuse orders or request additional information.
6. Payment
Payments must be made in full before the order is shipped.
We accept payments via the available payment methods displayed during the checkout process (such as iDEAL, credit card, PayPal, etc.).
7. Shipping and Delivery
We usually process orders within 1 to 2 business days.
Delivery time may vary depending on the destination and the carrier. Darasoma products is not liable for delays caused by the carrier or force majeure.
More information can be found in our Shipping Policy.
8. Right of Withdrawal (Return Policy)
You have the right to return your order within 14 days of receipt, without stating a reason.
The costs for return shipping are generally at the customer's expense, unless otherwise agreed.
More information can be found in our Refund Policy.
9. Refunds
After receipt and inspection of the return, the purchase amount will be refunded within 5 to 10 business days via the same payment method.
If the product is damaged or used, there may be a depreciation in value.
10. Warranty and Complaints
Darasoma products supplies products that comply with the agreement and legal requirements.
Do you have a complaint or is your product defective? Please contact us via:
We aim to respond within 1 to 2 business days.
11. Liability
Darasoma products is not liable for damage resulting from improper use of a product.
Our liability is limited to the amount of the order, unless otherwise required by law.
12. Force Majeure
Darasoma products is not liable for non-fulfillment of obligations if this is caused by force majeure, such as:
- delays with carriers
- strikes
- natural disasters
- disruptions in internet or payment systems
- government measures
13. Privacy
We handle your personal data carefully and process it in accordance with AVG legislation.
More information can be found in our Privacy Policy.
14. Intellectual Property
All content on this website (such as texts, images, logos, and designs) is the property of Darasoma products, unless otherwise stated.
It is not permitted to copy, distribute, or use content without written permission.
15. Amendments
Darasoma products reserves the right to change these general terms and conditions at any time. The most current version is always available on our website.
16. Applicable Law
All agreements and services of Darasoma products are governed by Dutch law. Disputes will be submitted to the competent court in the Netherlands.
17. Contact
Do you have questions about these general terms and conditions? Feel free to contact us:
📧 Email: info@darasoma.nl
📍 Address: Atlasdonk 30, 6218 GA, Maastricht (no return address)